Customer Service Administrator Location: Bourton-on-the-Water Salary: £25,000 per annum Hours: 8:30 AM - 5:00 PM (1 hour for lunch) Employment Type: 9-12 month contract, mostly office-based with flexible working options including occasional home working and flexi-time About Us: Join a dynamic Customer Service team of five talented individuals, dedicated to providing exceptional support to their clients. Order Processing: Efficiently manage orders using their user-friendly system. Customer Queries: Handle customer inquiries primarily via email, with occasional phone queries. Invoice Management: Prepare and send invoices accurately and promptly. Credit Paperwork: Process credit-related documentation with precision. Returns and Loans: Manage returns and loan requests effectively. Required Skills: IT Proficiency: Confident IT skills and ability to quickly pick up systems and processes Customer Service: Excellent communication and problem-solving skills to provide top-notch customer support.