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Senior Fitness Instructor - Birchwood Park Golf Club - Wilmington, Dartford, Dartford
Client: Burhill Golf & Leisure
Location: Dartford, United Kingdom
Job Category: Education
EU work permit required: Yes
Job Reference: 83ca4fd75ce9
Job Views: 4
Posted: 16.03.2025
Expiry Date: 30.04.2025
Job Description:
POSITION: Senior Fitness Instructor
RESPONSIBLE TO: Health & Fitness Manager/Assistant Health & Fitness Manager
MAIN DUTIES:
The delivery of excellent services at all times to ensure customer satisfaction and maximize membership retention. To provide day-to-day management and assist in the overall management of the health & fitness facilities.
The Assistant Manager will deputize in the absence of the Fitness Manager with the smooth functioning of all aspects of the health & fitness facilities.
Ensure health and safety policies and procedures are followed while promoting the highest levels of customer service and staff engagement.
Responsibilities of this role will include (but are not limited to):
* Contribute and help deliver our company values to the high standards.
* Ensure the presentation, cleanliness, and hygiene of the club is maintained to a high standard at all times.
* Help lead and deliver the operational excellence of the fitness club.
* Open and securely close the club depending on shift.
* Complete daily checks when on shift as per the normal operating procedures.
* Daily monitoring of gym equipment and the facilities, reporting any damage or faults.
* Support the studio coordinator, swimming coordinator, lifeguards, and cleaning team in the day-to-day running of the facilities.
* Keep ESP updated with customer bookings, rota, and class activities.
* Monitor pool standards by completing plant room checks and testing the quality of the water.
* Conduct regular checks of the pool, spa area, and changing facilities.
* Help develop instructor and personal training standards.
* Take the lead in developing new ideas to promote member motivation and retention.
* Track trends within the fitness industry and share insights with the fitness team and members.
* Conduct individual and group inductions/classes for members.
* Administer first aid, assist in pool rescues, and apply resuscitation as necessary.
* Demonstrate commitment to continuous personal and professional development.
* Comply with BGL personnel policies and procedures, including health & safety procedures.
* Undertake any further duties requested by management.
WORKING CONDITIONS:
Working full-time hours (40 hours per week minimum), you will need to be flexible and adaptable, with availability to work a varied rotation of shifts, including early mornings, evenings, weekends, and public holidays.
OUR VALUES:
We expect all our staff to strive to:
* Maintain open and honest communication with our customers.
* Create a positive impact on our local community.
* Protect and nurture our environment.
* Support each other in everything we do.
* Take complete ownership of their actions.
* Deliver consistent high levels of service.
* Look for alternatives to improve our operations.
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