Job Title: Serious Injury Paralegal Location: Wakefield (Hybrid Working) Salary: Up to £27,500 depending on experience Contract: Full or Part Time, Permanent Role Overview & Daily Responsibilities: Support lead file handlers in managing and progressing serious injury cases. Draft standard letters to further the progress of cases using the case management system (ProClaim) Act as the first point of contact for the Fee Earner by answering incoming calls Handle telephone enquiries when possible, and take detailed messages to be promptly passed on to the Fee Earner Meet agreed Key Performance Indicators (KPIs) on a monthly basis in collaboration with your line manager Regularly update and maintain the case management system Ensure that filing systems and other information management processes comply with the firm's standards Schedule appointments for the Fee Earner when appropriate Coordinate with the Finance Department on matters relating to disbursement payments, outstanding accounts, and similar tasks Assist with the efficient operation of the firm by supporting other staff during peak periods, including document production, task list management, answering calls, and general administrative duties. Sort and organise mail. Consistently perform well in a target-driven environment. Undertake additional relevant tasks as assigned by the business. Employee Benefits Package: 25 to 30 days holiday bank holidays Enhanced pension scheme Enhanced adoption leave, maternity & paternity pay Health insurance Medical insurance Free eye tests Reward & recognition - long service, prize draw, incentives Life insurance Firmwide bonus scheme Perkbox Hybrid working Free parking (if/when in office) Application Criteria's: Due to the nature of the work, you will need to have gained experience working within a personal injury legal environment. Ideally you will have exposure to multi-track personal injury or medical negligence claims, however fast-track backgrounds will be considered. About CRA Consulting: CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels from board, director and partnership level through to support staff. For additional information on how we can assist you with your next career move, visit the CRA Consulting Website at www.craconsultants.com. How to Apply: If this Serious Injury Paralegal vacancy is of interest, please click the apply button. Alternatively, if you would like to discuss with Lauren Hopkinson who is managing this vacancy, call for a confidential discussion. Are you wanting to review additional career opportunities? Visit our jobs page at jobs Additional Information: CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. This Serious Injury Paralegal vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.