Claims Specialist - Financial Lines
Are you an experienced Claims professional with an interest in London Market claims processes and procedures? Are you excited to join a claims team that handles Financial Lines claims on behalf of some of the world's most recognized organizations? If so, we have a fantastic hybrid role with flexibility to work both virtually and from our London office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this exciting role, you will be primarily responsible for the management, strategy, and process for the notification, agreement, collection, and successful settlement of a portfolio of Financial Lines claims. Your key responsibilities will include:
* First notification of loss for Professional and Financial Lines losses, including D&O, PI, and Crime claims.
* Negotiation and liaison with markets, clients, placement teams, specialists, network offices, underwriters, and appointed authorities (loss adjusters, lawyers, etc.).
* Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment.
* Negotiate the payment and settlement of claims with clients and underwriters.
* Coordinate discussions and, where appropriate, meetings to ensure superior level of communication between the client, underwriter, and their representatives concerning the proposed settlement.
* Engage with the Head of Financial Lines Advocacy in the strategy to conclude contentious claims.
Skills and experience that will lead to success
* Experience dealing with claims from First Notification of Loss to resolution.
* Knowledge of Financial Lines Claims and confidence to coordinate and initiate discussions with our networks and/or clients/Underwriters.
* Experience of the CLASS and ECF Processing system (preferable).
* Proficient in Word and Excel.
* Strong interpersonal skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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