Night Cleaning Supervisor - Birchwood Park Golf Club - Wilmington, Dartford Hours: 16 hours per week RESPONSIBLE TO : Health & Fitness Manager MAIN DUTIES: The delivery of excellent customer services at all times to ensure customer satisfaction. To ensure all our facilities are cleaned and maintained to a high standard. RESPONSIBILITIES: To supervisor all cleaning staff in helping them complete all work load as outlined in cleaning task. Liaison with the fitness manager and work alongside all work colleagues with staff rota and holidays, ensuring all shifts are covered for holiday and sickness. Must be flexible to cover day, evening and night shifts when required. Work alongside and liaison with fitness manager with stock control and replenish stock throughout the facilities when required. Ensure all equipment is safe to use and is put away and stored in a secure place when not in use and all maintenance is logged. Keeping the facilities in a clean and safe environment ensuring you and all staff follow the guidelines for COSHH and health & Safety. Make sure you wear the correct uniform for the correct job undertaken and you follow the staff hand book in personal appearance. Be responsible for opening and closing the club when on shift and undertake duties required in the process. Create a positive and approachable impact on all staff, members and guest using our facilities. Greet all members and guest with a smile and a good morning/afternoon or evening. Demonstrate Commitment to your continuous personal and professional development. Comply with BGL personnel policies and procedures and health & safety procedures including the Normal Operating Procedures and Emergency Action Plan. Undertake any further duties requested by management. WORKING CONDITIONS: You will be required to work nights, evenings and weekends. OUR VALUES: We expect all our staff to strive to: Maintain open and honest communication with our customers, both internal and external, at all times. Create and have a positive impact on our local community. Supporting regular neighbourhood events and working closely with society. Protect and nurture our environment, consider everything from alternative work methods through to maintaining and supporting local wildlife. Support each other in everything we do, recognised and develop each individual potential. Take complete ownership of their own actions and have pride in what they do. Deliver to our customer’s consistent high levels of service, quality and values in everything we do. Look for alternatives to what we do seeking out and exploiting natural resources What you can expect from us: Use of facilities Free Golf, mini golf and use of the driving range at any of our clubs. Guest Rate available for family to use the golf course and driving range if accompanied by staff member. Free room-hire at any of our sites when purchasing food and beverages from the site. 50% Discount on Health Club Membership. Retail Staff discount on retail purchases in any of our Golf Retail Shops: Trade price 10% VAT. The Perks – access to a savings portal for travel, fashion, entertainment, insurance, technology, food & drink Food and Drink Complimentary meal on shifts of more than 6 hours. Tea, coffee and squash on duty. 30% discount on food and beverages at any of our sites for you and up to 10 guests if you are present. Family Friendly Enhanced Maternity Benefit after 2 years’ service. Enhanced Paternity Pay. Health Ride to Work Scheme. Dental scheme available at a beneficial rate with a choice of cover. Contribution toward eye test and new glasses every 2 years. Employee Assistance Programme (EAP) to support your wellbeing. Training and Development Personal Development Plan and support. Apprenticeship training. The BGL Academy with hundreds of courses and videos that you can access for your professional and personal development. Recognition and Reward Employee of the quarter prize. Employee of the year prize. Long service awards. Extended holiday entitlement for long service. All of this at a beautiful w ork location with free car parking (Please Note: conditions may apply to above)