Are you an experienced IT Technician with a passion for supporting education? We are seeking a proactive and skilled IT Technician to join a forward-thinking secondary school in Newcastle. This is an excellent opportunity to be part of a school that values innovation and strives to provide an outstanding educational experience for its students.
Key Responsibilities:
1. Provide technical support across the school, ensuring all IT systems, hardware, and software are functioning effectively.
2. Support staff and students with technical issues, ensuring minimal disruption to teaching and learning.
3. Manage the school’s IT network, including troubleshooting, maintenance, and upgrades.
4. Assist with the setup and configuration of new hardware and software for classrooms and administrative areas.
5. Ensure the security and integrity of the school’s IT systems, including data protection and compliance with safeguarding protocols.
6. Provide support for various school-wide IT initiatives and projects, including e-learning platforms and interactive technology.
7. Maintain and update inventory records of IT equipment and resources.
8. Assist with the management and support of the school’s website and online communication tools.
What We’re Looking For:
1. Proven experience as an IT Technician, ideally within an educational setting.
2. Strong knowledge of IT systems, networking, hardware, and software management.
3. A DBS on the Update Service, or willingness to undergo a DBS check through Protocol Education.
4. Ability to troubleshoot and resolve technical issues in a timely and efficient manner.
5. Excellent communication skills to assist both staff and students with IT-related problems.
6. Strong organisational skills with attention to detail, and the ability to manage multiple tasks and priorities.
7. A proactive attitude, with a commitment to continuous learning and professional development in the IT field.
Why Join Us?
Located in a thriving area of Newcastle, this school is committed to creating an inclusive and dynamic learning environment where technology plays a key role in enhancing education. The IT team is integral to ensuring smooth day-to-day operations, and you will be at the heart of supporting staff and students in their use of technology. The school’s commitment to high standards of teaching and learning makes it a rewarding place to work.
All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.
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