* Working with a supportive and enthusiastic team
* Office based
About Our Client
Our client is a well-established company in Guildford, Surrey, known for its exceptional customer service and innovative solutions. They prioritize customer satisfaction and foster a supportive, collaborative work environment.
Job Description
* Respond to customer inquiries via phone, email, and in-person.
* Provide accurate information about products and services.
* Resolve customer complaints and issues in a timely and professional manner.
* Maintain customer records and update information as needed.
* Collaborate with team members to improve customer service processes.
* Assist with administrative tasks as required.
The Successful Applicant
* Excellent communication skills, both written and verbal.
* Strong problem-solving abilities and attention to detail.
* Ability to work in a fast-paced environment and handle multiple tasks.
* Proficiency in using computer systems and software.
* Previous experience in customer service is preferred but not essential.
* A positive attitude and a commitment to providing outstanding customer service.
What's on Offer
* Competitive salary and performance-based bonuses.
* Comprehensive training and development programs.
* Opportunities for career advancement within the company.
* Friendly and supportive work environment.
* Employee discounts on products and services.
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