Contents Location About the job Benefits Things you need to know Apply and further information Location City of London About the job Job summary We are seeking an enthusiastic and diligent individual who will be a key member of the Facilities team in ensuring the day to day running of the office and its facilities You will be proactive, adaptable, able to balance competing priorities and problem-solve. You will be able to work independently to complete tasks and identify any areas of concerns in your daily checks. This role is based in the DMOs City office and you will be required to attend the office on a daily basis with occasional visits to our disaster recovery centre in East London. Job description You will be responsible for identifying hard and soft service issues and resolving them via the use of cleaning, security and Mechanical & Electrical (M&E) contractors. This will involve reporting the issue, organising the most convenient date and time for their visit and being present when they arrive. There will be a requirement to ensure they carry out the work to a successful conclusion and to a good standard as it is essential that the DMO remains operational at all times. You will be responsible for deputising for the Facilities Manager when he is absent and ensuring the team stays on track and works to deadlines. There may be an occasional requirement to manage small projects, generally £25k or less in value, in consultation with the Facilities Manager. Essential Skills Must have good organisational skills and the ability to manage several tasks simultaneously Must have a strong attention to detail to ensure tasks are carried out accurately and to check the work of contractors is carried out to a good standard Excellent communication skills are required as the role requires you to deal with internal clients, external visitors and contractors and always keep the Facilities team and stakeholders up to date on any issues Previous experience and knowledge of DSE assessments Experience with security systems; access control, intruder detection and CCTV systems is essential Desirable Skills Experience as a fire warden in previous roles would be an advantage Experience as a first aider would also be advantageous but is not essential Holding the IOSH Managing Safely certificate or similar would be an advantage Person specification For this vacancy, we will use the Civil Service Success Profiles to assess you against the following Behaviours, Experience and Technical Skills: Experience: Minimum of 3 years experience in a Facilities team. (Lead) Experience: Familiar with Computer based security systems, online management tools as well as Physical security of premises such as intruder alarm, CCTV and access control Technical: Technical knowledge of the aspects of air-conditioning systems, generators and UPS systems Experience: Excellent oral and written communication skills in order to deal positively with the DMOs internal and external stakeholders (e.g. peers, senior managers, service providers) Behaviour: Evidence of bringing complex issues to a conclusion in a fast-paced environment and managing competing priorities Candidates Please note, you will be asked to give evidence in your application of how you meet these criteria. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Technical: Technical knowledge of the aspects of air-conditioning systems, generators and UPS systems Benefits Alongside your salary of £34,000, UK Debt Management Office contributes £9,849 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. Supporting statement and CV To apply, please send a CV and covering letter of no more than 750 words to Recruitmentdmo.gov.uk demonstrating how you meet the requirement for this role set out above. Interview Applicants for this post will be assessed against the elements of the Success Profiles recruitment framework listed above. Please visit the following pages to find out more: UK DMO Careers Career FAQ Page If you need any reasonable adjustments to take part in the selection process, please tell us about this in your application form. If you would like to speak to the DMO recruitment team regarding this, you can contact them via email at Recruitmentdmo.gov.uk. A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Farrah Chishty Email : recruitmentdmo.gov.uk Recruitment team Email : recruitmentdmo.gov.uk Further information If you feel at any time your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioners Recruitment Principles, you may make a complaint, by contacting us at HRdmo.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commissioners via infocsc.gov.uk, alternatively they can be contacted at the following address: G/8, 1 Horse Guards Road, London, SW1A 2HQ Attachments Role profile template Aug 2024 - Updated Senior Facilities Coordinator 30.09.24 Opens in new window (pdf, 196kB) Equality and diversity monitoring form Opens in new window (docx, 39kB) DMO Candidate pack Opens in new window (pdf, 1679kB) Share this page Print Email Facebook Twitter LinkedIn GMail