Enforcement Support Officer
Location: Lewisham
Contract: £21.45 per hour
Our client is looking for an experienced Enforcement Support Officer. We require an additional SO1 support enforcement officer to match the other agency member of staff, Arlene Morris. The role requires:
1. Debt collection
2. Telephone calls
3. Debtor case management
4. Processing of card transactions
5. Other back office work
6. Reporting to line management
Ideally, we require someone who has knowledge of academy systems, debt recovery OneStep system, and AIM payment portal processing systems. The candidate should have experience working in the debt recovery industry, ideally with some form of knowledge of the Taking Control of Goods Regulations 2014, call handling skills, and the ability to manage difficult call content and conflict effectively.
The candidate should also be able to work a later shift pattern up to 7 PM.
PLEASE ONLY apply if you have the necessary skills, experience, and expertise.
The first part of our recruitment process is to send your CV. Should you be shortlisted, Colbern Limited will contact you within 5 days or may contact you about other job opportunities. Colbern Limited, along with our clients, is an equal opportunities employer.
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