Job summary As a Bank Receptionist you will provide administrative and hygiene specific support to ourCromwell Primary Care Centreas well as providing fantastic customer service to our service users who are attending Dermatology appointments with us. Our Service provides Dermatology and Skin Cancer care to service users within the Oldham area. We are classed as being a secondary care service offering a full range of dermatology related services. You will work in conjunction with our friendly and welcomingclinical and managerial teams to ensure appointment capacity is utilised and the timeliness of patient appointments is monitored and you'll carry out clerical duties to ensure a comprehensive and efficient administrative support service. You will be based at our clinic in Grimsby which operates Monday Saturday between 8am - 6pm. Main duties of the job As a Bank Receptionist you will: Meet and Greet patients for all Dermatology Appointments Outcome appointments, typing and sending clinical letters to GP practices and local trusts Prepare and clear down clinical rooms. Prepare and clear down reception area - Including locking equipment and patient Information Prepare administration for the day Upload all documentation from clinics, Including medical photography, paperwork, Incoming and actioned post Prepare friends and family feedback and Upload friends and family feedback online Cancellation reports from confirmation text messages Ensure process Is followed for patients who do not attend A full list of responsibilities and details please see the attached job description. About us About the Company We change lives by transforming health and care. Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can. To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2 Date posted 16 April 2025 Pay scheme Other Salary £11.48 to £11.48 an hour Contract Bank Working pattern Part-time Reference number HCRGCG/TP/1580/14964 Job locations HCRG Care Group Grimsby South Humberside DN31 2BH Job description Job responsibilities As a Bank Receptionist, you will be based at ourThe Cromwell Primary Care Centre, Grimsby,and benefit from: Hourly rate of £11.48 andSelf-booking for shifts HCRG Care Group is pleased to offer access toWagestream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go. Working in an environment focused on thehighest clinical and quality standards Access to ourStrive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality Access to ourfree well-being serviceavailable 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters Innovative forward-thinking culturewith the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission Job description Job responsibilities As a Bank Receptionist, you will be based at ourThe Cromwell Primary Care Centre, Grimsby,and benefit from: Hourly rate of £11.48 andSelf-booking for shifts HCRG Care Group is pleased to offer access toWagestream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go. Working in an environment focused on thehighest clinical and quality standards Access to ourStrive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality Access to ourfree well-being serviceavailable 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters Innovative forward-thinking culturewith the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name HCRG Care Group Address HCRG Care Group Grimsby South Humberside DN31 2BH Employer's website https://www.hcrgcaregroup.com/ (Opens in a new tab)