Key Responsibilities:
1. Operational Management: Plan, organize, direct, and coordinate store operations to maximize business performance and achieve financial objectives.
2. Staff Leadership: Recruit, assign tasks, monitor, and evaluate staff performance, fostering a positive and productive work environment.
3. Customer Engagement: Collaborate with staff to inform customers about our offerings, special promotions, and services, ensuring a high level of customer satisfaction.
4. Inventory Control: Maintain adequate stock levels, oversee efficient stock-keeping practices, and ensure product quality standards are met.
5. Customer Service: Address and resolve customer complaints and inquiries regarding sales and services promptly and professionally.
6. Financial Oversight: Manage financial records, authorize payments for supplies, set pricing, determine discount rates, and establish credit terms.
7. Marketing and Merchandising: Utilize advertising and display facilities effectively to enhance product visibility and drive sales.
8. Compliance and Safety: Ensure adherence to safety regulations and maintain security arrangements for the premises.
Qualifications and Experience:
1. Industry Experience: Previous experience in grocery or departmental store sectors is essential; experience in off-license retail is highly desirable.
2. Technical Proficiency: Familiarity with point-of-sale (POS) systems, inventory management software, and other retail operation tools.
3. Communication Skills: Excellent verbal and written communication abilities to interact with customers and staff effectively.
4. Financial Acumen: Proficiency in handling cash registers, processing payments accurately, and managing financial transactions securely.
5. Leadership Abilities: Demonstrated capability to lead a team, manage performance, and foster a collaborative work environment.
Experience: Required
Employment: Full-time
Salary: £32,700 – £38,700 yearly
About Balmorri Store Ltd:
Balmorri Store Ltd, established on June 24, 2020, is a retail company based in Glasgow, Scotland. Located at 709 Balmore Road, Glasgow, G22 6QT, the company specializes in the retail sale of food, beverages, and tobacco products.
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