Job Description
Our Client is a Commercial Vehicle Main Dealership based in the Leicester area of the Midlands. An excellent opportunity has arisen for an experienced LCV Supervisor who enjoys working in a fast-paced environment to join their team.
Requirements
* Effectively communicate with the Workshop technicians and the service reception to validate the booking information and repair time.
* Ensure that customer expectations are always managed by working with each stage of the service process.
* Maximise the shifts performance through effective problem solving, coaching & development.
* Manage workshop work-in-progress and provide timely updates on progress to service reception or directly to the customer.
* Work to the highest standards surpassing manufacturers and VOSA standards.
* Fast and accurate fault diagnosis using the latest diagnostic equipment.
* Complete thorough safety checks and preparing vehicles for MOTs.
* Ensure product knowledge and skills are maintained to company requirements.
* Attend training courses that are identified and when required.
* Carry out quality control checks on technician repairs.
* Ensure housekeeping is kept at the company standard and everyone in workshop is working to H&S standards set out in our statement and risk assessments.
Benefits
* Company events.
* Employee Discounts on vehicles.
* Company pension.
* On-site parking.
* Performance Bonus.
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