We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality. With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates. We currently have over 700 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 6,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients. What can we offer you? We’re proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal Private Counselling with a weekly confidential helpline available BUPA private healthcare plan £150 Wellbeing Allowance per year Working elsewhere policy (4 weeks per year) Hybrid working Buy and sell annual leave scheme (upto 3 days per year) What will you be doing as a Customer Onboarding Specialist in movebutler - Completing daily tasks in a timely manner ensuring the agent is fully kept up to date with their files Ensuring customers complete their onboarding successfully and assist with any issues they have while doing this Offering all available services (that have not yet been accepted) to clients on every call, which will include Mortgages, Conveyancing, Surveys and any other services introduced in the future Calling Vendors and Buyers to offer solicitors quotes which are pre agreed with the panel of Solicitors Answering inbound calls and dealing with incoming queries Ensure that complaints/issues are escalated to the necessary department What are we looking for? Previous experience in Sales and/or Customer Service Preferably experience within estate agency or conveyancing Excellent organisational and communication skills Ability to work to under pressure in a fast paced environment; Results oriented Self-motivated and driven Next steps We would love to hear from you if you are interested in this opportunity Once you have clicked apply and submitted your application, if successful, a member of the Recruitment team will be in touch to chat more We encourage people of all backgrounds, identities and abilities to apply. We are committed to creating an accessible and inclusive experience for all candidates —if you need any reasonable adjustments to support your application or interview process, just let us know how we can help Thank you for the initial interest in joining iamproperty and we wish you luck moving forward in your application process