Service Advisor
Bishops Stortford
£28,000 to £30,000, plus bonus
Monday to Friday, one Saturday per month
Are you a dedicated and driven individual with a passion for customer service and the automotive industry? I am looking for a motivated Service Advisor to join my client’s thriving business in Bishops Stortford.
As a key member of the friendly and experienced team, you’ll help drive growth while providing exceptional service to valued customers.
What You’ll Do:
As a Service Advisor, your responsibilities will include:
* Professionally communicating with customers about vehicle repair requirements
* Creating and managing Job Cards through our in-house computer systems
* Updating customer and vehicle records, including service and MOT reminders
* Preparing and completing invoices, providing cost estimates and timescales for repairs
* Handling parts intake and processing jobs from booking through to invoicing
* Ensuring smooth and efficient customer service by being the point of contact for all service-related queries
What We’re Looking For:
To thrive in this role, you should:
* Have previous experience as a Service Advisor in the motor trade
* Be familiar with basic automotive parts terminology (training will be provided)
* Be self-motivated, as well as collaborative with a team
* Possess strong organizational skills
* Be reliable, dedicated, and focused on ...