This is an exciting opportunity to be Café Manager at our BRAND NEW Shop/Café in Wroxham, Norfolk, opened in November 2024 Full Time, 37.5 hours per week Mandatory weekend working on a rotational basis Want to see what it is like to be a part of our Retail team at EACH? Please click here Along with the Shop Manager, you will create our fantastic new community space, where our customers can buy items in our shop but also sit and relax with a bite to eat and a beverage in our café. You will build a team, focused on our customers in the café ensuring a high standard of food and beverage service and a welcoming approach to all. You will support the Shop Manager and have some responsibilities covering the shop. Are you: Passionate about customer service & building community support for the charity An enthusiastic manager with Café management experience Experienced in using professional coffee machines Able to demonstrate strong leadership skills and commercial awareness Able to demonstrate proven success in achieving sales targets Do you have a hands-on approach and the ability to: Recruit and motivate a team of volunteers to maximise sales and generate income to support the work of EACH Influence and increase sales and productivity The Role: To maximise sales of food and beverages within the café To manage the café staff and volunteer team alongside the Retail Shop Manager by providing guidance and direction to their efforts To support EACH retail in its ambition to be the most loved charity shop in our community Experience of working with volunteers would be an advantage, however this role would also suit a candidate with high street retail experience. As this is a retail post, regular weekend work is required.