Service Delivery Manager
Location: St Georges Barracks, North Luffenham
Salary: £30,000 per annum
Hours: 40 hours per week
We\'re currently recruiting a dedicated Service Delivery Manager to help ensure the smooth running of the operations in Defence on a full-time basis, contracted to 40 hours per week.
As a Service Delivery Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Our ideal Service Delivery Manager will:
1. Have proven knowledge of working in a management role within the soft facilities management service industry, Catering, Cleaning and Retail (café and shop).
2. Demonstrate leadership skills and knowledge.
3. Display a real passion for food and customer service and be financially and commercially astute.
4. Possess good communication skills - both written and verbal.
5. Exhibit good computer skills.
6. Have strong interpersonal, administrative, and organisational skills.
7. Maintain a 'can do' attitude.
Your key responsibilities will include:
1. Promoting a safety culture and ensuring the Catering, Cleaning, and Retail teams are aware of and operate in accordance with company and client Health & Safety procedures.
2. Managing equipment & resources budget.
3. Ensuring our operation continually improves.
4. Engaging and managing our teams effectively.
5. Overseeing the delivery and quality of our services in accordance with the client service level agreement and company procedures.
6. Managing any third-party suppliers or contractors as required, ensuring they meet or exceed the agreed service level agreements.
We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
1. Contributory pension scheme.
2. Grow your career with our Career Pathways and MyLearning programmes.
3. Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
4. Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
5. Save money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many more.
6. Up to 44% off cinema tickets to enjoy your favourite blockbuster.
7. Receive cash rewards every time you spend and use them on a wide range of brands.
8. Unwind with us with free wellness, mindfulness, and exercise classes.
You can share all discounts and offers with your friends and families.
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