Job Advertisement: Warranty Director
Location: Hinckley
Salary: £50,000 - £60,000 basic, plus bonus and company car
Hours: Monday to Friday days
We are seeking an experienced Director of Warranties to join our client's dynamic team. This is a key leadership role responsible for driving cost control, improving operational efficiencies, and ensuring legal and consumer rights compliance within our warranty operations.
Key Responsibilities
1. Cost Control: Oversee and manage warranty spend, goodwill costs, consumer rights-related costs, and legal expenditures.
2. Repair Network Management: Optimise repair networks, negotiate competitive rates, and identify savings opportunities.
3. Warranty Operations: Collaborate with warranty providers to ensure effective service delivery and cost efficiency.
4. Aftersales Support: Leverage aftersales expertise to manage costings and improve operational processes.
5. Consumer Rights Compliance: Ensure all warranty operations align with the Consumer Rights Act and other relevant regulations.
About You
We're looking for a highly experienced and motivated professional who meets the following criteria:
Experience:
1. Proven track record at a senior or director level.
2. Warranty company experience is highly desirable.
3. Solid background in aftersales management with a focus on cost control.
Knowledge:
1. Strong understanding of technical and mechanical operations.
2. Comprehensive knowledge of the Consumer Rights Act and legal frameworks.
Skills:
1. Excellent leadership and negotiation abilities.
2. Analytical mindset with a focus on driving savings and efficiencies.
3. Strong communication skills to liaise effectively with internal teams, repair networks, and warranty companies.
What We Offer
1. Competitive basic salary of £50,000 - £60,000.
2. Generous performance-based bonus scheme.
3. Company car as part of the package.
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