Our vision for the future of Northamptonshire's health and care services is for a positive lifetime of health, wellbeing and care in our community.
Our mission in working together, the reason we do what we do, is to empower positive futures. Wherever we work and whatever our role we all want people in Northamptonshire to be able to choose well, stay well, live well.
Each day our values will help to guide our decisions and what is most important to us:
* Our patients and our local population come first
* We work together in an open and accountable way
* We trust, challenge and support each other
* We do what we say we will do.
Job Overview
NHS Northamptonshire Integrated Care Board (ICB) is seeking a highly organised and focused individual to join our Corporate Affairs Team as the Corporate Assurance Manager, supporting to deliver the risk management, internal audit, policy development and management and counter fraud priorities for the organisation as well as lead on the Patient Advice and Liaison Service (PALS) and Complaints service.
We are looking for someone who can hit the ground running with knowledge of the key priority areas and a proven track record of delivery. Applicants should be excellent communicators and be able to work with a wide range of health and care colleagues and have a thorough understanding of good governance.
Main Duties of the Job
You will be responsible for the operational delivery of our risk management policy and processes to ensure that we build a culture of awareness of the importance of risk management, and will be required to deliver risk management practice training as necessary to colleagues.
You will have a sound knowledge of assurance frameworks as you will be required to maintain our Board Assurance Framework.
You will support delivery of internal audit, policy management and development, and counter fraud priorities.
You will ensure that Northamptonshire ICB has an effective complaints and PALS policy in place to manage formal complaints and PALS queries, ensuring compliance with national and local procedures and guidelines.
Working for Our Organisation
In this role you will be part of an experienced Corporate Affairs team and will be expected to be self-motivated and able to thrive in an environment of competing demands, with excellent attention to detail. You will be working with Risk Leads across the ICB, implementing, facilitating and promoting efficient and effective risk management, providing training, guidance and support. You will be required to make contact with patients and service users as required to ensure that the Patient Advice and Liaison Service (PALS) and complaints service operates effectively and efficiently to respond to patient concerns.
Detailed Job Description and Main Responsibilities
The detailed job description and main responsibilities for the role are detailed in the Corporate Assurance Manager Job Description.
Person Specification
Qualifications
Essential criteria:
* Educated to post-graduate degree level in relevant subject or equivalent level qualification or significant equivalent experience of working at a similar level in specialist area.
* Professional level qualification in risk management e.g. post graduate level qualification or significant equivalent experience at a similar level.
* Post-graduate degree in Management Studies or equivalent.
* Evidence of continued professional development.
Experience
Essential criteria:
* Significant experience of successfully operating in a politically sensitive environment.
* Demonstrated experience of co-ordinating projects in complex and challenging environments.
* Experience of managing risks and reporting.
* Demonstrated experience in a Healthcare environment.
Knowledge
Essential criteria:
* Comprehensive knowledge of the issues and legislation relating to risk, assurance and governance and a broad experience of risk management and policy management within the NHS.
* Understanding of the public sector.
* Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project.
* Experience of setting up and implementing internal processes and procedures.
Skills
Essential criteria:
* Experience of drafting briefing papers and correspondence at Senior Management Team (SMT) level.
* Experience of monitoring budgets and business planning processes.
* Understanding of the public sector.
* I.T. skills sufficient to handle detailed data and information across a variety of systems.
* Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
* Experience of creating and giving presentations to a varied group of internal and external stakeholders.
* Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly to effectively manage own workload.
* The promotion of equality of opportunity and good working relations (providing practical leadership).
* Demonstrate capability to act upon incomplete information, using experience to make inferences and decision making.
* Numerate and able to understand complex financial issues combined with deep analytical skills.
* Experience of setting up and implementing internal processes and procedures.
* Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.
* Experience of managing a team without direct line management.
Please note, there is a requirement for all positions at Bands 8b and above to be part of an On Call rota.
All new entrants to the ICB for a permanent position will be subject to a 6 month probationary period. For new entrants appointed on a fixed-term basis, the probationary period is between 1 and 6 months.
We are an equal opportunities employer and all applications will be welcomed and considered regardless of a person's age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
We welcome applications from disabled candidates and those applicants need only meet the essential criteria to be invited to interview. We will also make any reasonable adjustments to the recruitment process, including the Job Description and Person Specification, to enable you to pursue your application, providing that you inform us of any special requirements.
Arden & GEM CSU administer this account on behalf of the ICB, you may receive communications from both the CSU and the ICB during your recruitment.
If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems in order to support and manage your recruitment and employment within the organisation.
Documents to Download
* NICB Corporate Assurance Manager JD ( PDF, 213.6 KB )
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