Job Description
Office Administrator
Location: Dartford (onsite)
Type: 4 week contract
Rate: £125/day
About Us: Tialis Essential IT is a leading provider of IT solutions, dedicated to delivering top-notch services to our clients. We pride ourselves on our commitment to excellence and our ability to adapt to the ever-evolving technology landscape.
Position Overview:
We are seeking an organized and proactive Office Administrator to join our team. The successful candidate will play a vital role in coordinating the collection and delivery of mobile phones across a user base of 500-550 individuals. This role requires excellent communication skills, proficiency in Microsoft Office applications, and a customer-focused mindset.
Key Responsibilities:
* Scheduling Collections and Deliveries: Contacting users to arrange convenient times for mobile phone collections and deliveries via phone and email.
* User Management: Maintaining and updating accurate records of user interactions and schedules using Microsoft Excel.
* Communication: Responding promptly to user inquiries via email (Outlook) and phone to ensure a seamless process.
* Coordination: Liaising with the logistics team to ensure timely and accurate pickups and drop-offs.
* Problem-Solving: Addressing any scheduling conflicts or user concerns professionally and efficiently.
Requirements:
* Proficiency in Microsoft Excel for data tracking and reporting.
* Familiarity with Microsoft Outlook for email communications.
* Comfortable making outbound calls to users and engaging with diverse individuals.
* A friendly and customer-focused approach to dealing with users.
* Previous experience in customer service, scheduling, or logistics coordination is an advantage.
ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.