Job Title: Head of Centre
Location: Culmington Manor, Craven Arms, Shropshire
Hours: Full Time
Salary: £30,000 - £37,000 (based on experience)
About Us: Manor Adventure is an industry-leading residential outdoor activity provider. We focus on the quality of the educational sessions we offer and are committed to the training and development of our staff. Our Outdoor Residential Centre in Craven Arms, Shropshire, offers exceptional facilities within a 100-acre estate in an area of outstanding natural beauty in the South Shropshire countryside.
Key Responsibilities:
1. Overall Centre Management: Take charge of the comprehensive management of our Culmington Manor Centre in Shropshire. Oversee all operational aspects and ensure that our guests have a safe and memorable experience.
2. Leadership and Team Management: Lead, motivate, and manage a dedicated team of staff, including activity leaders, housekeeping, and catering, to provide exceptional service to our guests.
3. Health and Safety: Maintain and enforce strict adherence to Health and Safety standards, ensuring that our Centre operates in accordance with all relevant regulations and guidelines.
4. Guest Relations: Foster positive relations with our guests, educational institutions, youth groups, and other stakeholders to ensure high levels of satisfaction and repeat business.
5. Financial Oversight: Administer Centre budget and allocate resources effectively.
6. Continuous Improvement: Collaborate with department heads to identify areas for improvement and innovation, working together to enhance our programs and services.
Qualifications and Experience:
1. Proven experience in a leadership role within the outdoor education, adventure, or hospitality industry.
2. Strong leadership and team management skills.
3. Excellent organizational and financial management skills.
4. In-depth knowledge of Health and Safety regulations and best practices.
5. Exceptional communication and interpersonal skills.
6. Ability to work collaboratively with department heads to achieve operational excellence.
7. A range of National Governing Body qualifications (NGB).
8. Experience with the accreditation process – LOtC, Adventuremark, etc.
What We Can Offer You:
Heads of Centre are appointed on a long-term basis as the ability to develop and nurture relationships is key to the role. It also allows us to work together on continually developing your skills to maintain Manor Adventure’s position as one of the leading companies in the outdoor industry.
If you are a passionate and skilled leader with a commitment to providing exceptional outdoor experiences and a track record of successful management, we invite you to apply for the position of Head of Centre in Culmington, Craven Arms.
How to Apply:
Interested candidates should submit their CV and a cover letter outlining their qualifications and relevant experience to hradmin@manoradventure.com. Join our team and help us continue to provide transformative outdoor adventures in the heart of Shropshire.
If you require further details, please contact 01584 861333 and ask for our HR Department.
Work Location: In person
Reference ID: Head of Centre
Expected Start Date: 01/02/2025
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