Description
Service Manager – Engineering & Global Installation Services
Hereford | £40,000 – £50,000 + Bonus + Excellent Benefits
Mon–Fri | 7:30am – 5:00pm
Are you a highly organised Service Manager ready to step into a growing, dynamic environment with a global footprint?
We’re on the lookout for an experienced leader who thrives in a fast-paced, hands-on environment, willing to take ownership of an established service team. This is your chance to shape the future of a company at the heart of major national infrastructure projects – including Hinkley Point C – while supporting a tight-knit, talented engineering team.
About the Role
You’ll be leading a calm and capable team of 5 engineers and 2 apprentices (with 2 more joining in September) – all looking for a manager who gets it. Someone who doesn’t delegate what they wouldn’t do themselves, who brings structure, and who champions their success.
You'll be at the centre of:
* Planning & Logistics: Coordinating global travel, installations, hotels, transport, and goods delivery (including EU import/export and commodity codes)
* Team Development: Recruiting apprentices, mentoring, and leading from the front
* Customer Excellence: Ensuring clients are never left waiting, reports don’t go missing, and service is second to none
* Operational Improvements: Taking manual, outdated processes (like 100+ pe...