If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application. J ob Title: Practice Manager Salary: £45,000- £55,000 per annum Location: Brighton & Hove, Sussex Job Type: Full-time, p ermanent Hours: 40 hours per week Wilbury is a boutique small animal practice in Hove, built on a foundation of outstanding client and patient care, kindness and empathy. We are looking for a dynamic Practice Manager to join our highly successful practice and help us continue in provid ing a supportive, compassionate environment for both our clients and staff. About the Role As our Practice Manager, you will be at the heart of our operations, ensuring that our team has everything they need to continue delivering exceptional customer & patient care, whilst maintaining our excellent team culture. You will be responsible for overseeing the daily running of the practice, supporting our dedicated team, and ensuring that we remain a beacon of empathy in the profession. This role is perfect for someone who thrives in a people-focused environment, enjoys problem-solving, and wants to make a real difference in a practice that is never too busy to be kind. Key Responsibilities: Oversee the financial, operational, and administrative management of the practice Support and develop our team, fostering a culture of well-being, collaboration, and continuous learning Ensure excellent client service, maintaining our reputation for compassionate customer focused care Manage HR processes, including recruitment, training, and staff development Ensure compliance with industry regulations and practice standards Work closely with the clinical directors to develop and implement business strategies Develop and maintain our sustainability credentials. Serve as a key link between Linnaeus’s central support teams and the practice team, developing effective and robust relationships Line management of the client care team Maintain and enhance the Wilbury culture of kindness, respect, professionalism and exceptional customer experience. About You: Experience in practice management (veterinary or healthcare preferred) Strong leadership and people management skills, with the ability to inspire and support a team Business and financial acumen, with experience in budgeting and operational management Excellent communication and customer service skills Knowledge of veterinary practice software, IT systems and HR processes is desirable Passionate about workplace culture and encouraging a growth mindset amongst your team Posses s an environmental conscience Why Join Wilbury? At Wilbury Vets, we believe in doing things differently. Our team is our greatest strength, and we work hard to create an environment where everyone feels valued, supported, and empowered. We offer: Competitive salary and benefits package A beautiful working environment in our uniquely designed award-winning practice Opportunities for professional development and growth A practice that values work-life balance and well-being Environmental s ustainability is at the heart of everything we do A m ulti – award winning practice - Investors in the Environment Green Accreditation, Cat Friendly Clinic Gold, Dog friendly accreditation, BVHA Practice design winner, Linnaeus Practice of the Y ear Benefits: 5 weeks holiday bank holidays Birthday Leave External CPD funding Extensive free online Linnaeus CPD program (specific to veterinary management and clinical skills) Career progression opportunities within the Linnaeus Group Staff discount schemes for veterinary services and products Life Assurance Enhanced sickness pay Enhanced equal family leave E-car salary sacrifice scheme Wellness program, including: Employee Assistance Program (EAP) Eyecare voucher scheme Free annual flu jab Cycle to work scheme Recruitment referral reward scheme At Linnaeus, we are committed to supporting the physical and mental well-being of our team members. We offer an extensive mental health support network, including a team of Mental Health First Aiders (MHFA) and a confidential Employee Assistance Program (EAP). Our Story: The drive, passion, and energy to create a different type of vets were the starting blocks from which Peter and Anne built Wilbury: "We recognised that nurturing our team to grow and develop into the best version of themselves meant that we could offer exceptional and unrivalled client service, alongside loving, highly skilled care for our patients. It has been a 30-year journey to this point, making good choices over easy choices throughout. Along the way, we have worked with and trained amazing people, won multiple awards, lost our hearts to so many pets and their people, and designed a practice that cultivates the health and well-being of our team, as well as being an oasis of calm. We believe that care comes from individuals, not policies, and have worked hard to attract a team of like-minded and experienced vets, nurses, and support staff, each chosen for their talents and natural close connection to our values, morals, and ambitions. The team that you will join here understands we are so much more than the sum of our parts; it is a team on a journey to a bright future, and we can’t wait to meet you.” If you are an enthusiastic, organised, and compassionate leader looking to make a real impact in a practice that puts pets and their people first, we would love to hear from you. How to Apply: To apply or for an informal discussion about the role, please contact Christina Scimeca at christina.scimecalinnaeusgroup.co.uk. Please send your CV and a covering letter outlining why you would be a great fit for this role. LI-CP-1 LI-ONSITE Salary Value: £45,000- £55,000 per annum; Salary Description: Depending on experience; We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the ‘Apply’ button or for more information or please reach out directly to our Talent Acquisition team at careerslinnaeusgroup.co.uk