Main duties To provide an efficient and effective confidential service such that the Chief Executive is well supported through all means of their role. To fully manage and operate the Chief Executives inbox, this includes acknowledging and responding to correspondence in a timely manner, redirecting and flagging emails for the Chief Executive/Chief of Staff/Head of Office to action, and following up for responses and actions. To always work in a highly professional manner, maintaining diplomacy and confidentiality in communicating highly sensitive or highly contentious information with internal staff at all levels across all parts of the ICB as well as other external bodies/members of the public. This requires tact, discretion, and sensitivity to promote the good name and reputation of the ICB. Making rapid and accurate assessment of urgent/sensitive situations that could be addressed by other colleagues. Working in line with the Chief Executives Office Standard Operating Procedure. The job holder will carry out any other duties as required by the Head of Office. Excellent working relationships and team working skills are needed within the other members of the Chief Executives Office, Executive Office and Corporate Services Team. Required to maintain constructive relationships with a broad range of internal and external stakeholders, including members of the public and very senior leaders. Ensuring accurate and open communication with all members of the organisation.