F&B Assistant Location: The Pilchard Inn Burgh Island F/T: Permanent vacancies available Salary: £12.21 per hour (up to £25396.80 per annum) " Applicants must have the right to work in the UK, sponsorship is not available for this position" This well-known Pub/Bar is looking for waiting staff for its Pub Bar and Café to deliver a great customer experience to all guests. A career at Burgh Island is unique and not for the faint-hearted. Island life brings several challenges in terms of location and working hours. Responsibilities for the role: To perform daily and deep cleaning duties as directed Check guests’ identification as appropriate. To ensure that the manager is informed of requirements for food stock, equipment, and chemicals as appropriate & with sufficient Check all menu items are available at the start of your shift and advise guests of unavailable items when menus are presented. To ensure the safety of Hotel and Pilchard Inn guests and other team members on & off your shift To prepare all areas of the business for lunch and dinner service ensuring quality and cleanliness standards are adhered to Ensure menus are printed and ready for service. To understand and be able to advise guests on matters of allergens and intolerances, ensuring guest satisfaction. Ensure the guests receive efficient, friendly service. To clean and restock the coffee machine, restocking the condiments, drinks preparation area, and service equipment. Perform any cashing up duties To ensure all wastage is recorded according to the correct procedure. To be aware of guest allergies, before orders are taken. Collect payments from customers & prepare tills7 Attitudes and behaviours: Clear Communicator - Naturally inquisitive Guest Focus - Nurturing nature Ability to motivate others - positive approach to challenges Can-do attitude - actively caring Self-motivated - calm under pressure Solutions focused - Delivers with Empathy Resilient - well respected within teams Consistent in approach - open-mindedness Aware of confidentiality - standards driven On top of a competitive salary, we offer an excellent benefits package which includes. - Employee Assistance Programme - Service Charge - Equal share pro-rated according to contracted hours. - Bonus Scheme - Eligible after successful completion of 3 month probation period - Pension - Meals on duty provided (Brunch and Dinner) - Accommodation - Subject to availability - Staff shopping system for those in accommodation with a local convenience store - Discounted rates with the local taxi company - Apprenticeships via HIT Training available - WSET courses available - 50% Employee Discount on Food - 25% Employee Discount on beer, wine and soft drinks - 1 Free night B&B in any Inn-Telligence managed property after 1 year of employment - 2 Free nights B&B in any Inn-Telligence managed property after 2 or more years of employment - Free use of hotel paddleboards and kayaks (subject to availability)