Hourly Rate: £14.09
Cleaning Supervisor
Monday-Friday 5pm-8pm
Location: Manchester City Centre
Contact: Steve Call/Text 07763 528224
The main purpose of this role is to support the Site / Account Manager by ensuring the site is supervised efficiently and effectively and that the specified cleaning standards are met and maintained.
Role Description
Key Responsibilities:
* Support and assist your Site / Account Manager in their duties.
* Ensure cleaners are trained and records are maintained effectively.
* Adhere to site regulations and Company policies.
* Liaise with customers/clients as required.
* Undertake own cleaning duties and cover cleaning as needed.
* Supervise employees to ensure specified cleaning and work standards are maintained, highlighting any issues to the Site / Account Manager.
* Welcome, induct, and train new/relief cleaners, ensuring they understand their roles and complete training records.
* Check attendance and time-keeping of employees; notify Site / Account Manager of relief requirements and any failures to adhere to Company/Region reporting procedure.
* Ensure all staff wear the correct company uniform and represent Churchill positively.
* Inform Account Manager of any vacancies and provide support in appointing cleaners.
* Update and check site communications book daily and take action as requested.
* Complete and submit required paperwork on time, e.g., timesheets.
* Order cleaning materials and ensure they are available on site.
* Supervise and coordinate periodic project work and any additional work as required by the client.
* Assist with monthly quality audits and take corrective action as necessary.
* Ensure awareness and understanding of site folders, keeping them up to date.
* Support the Site / Account Manager in their duties and undertake any additional duties as required.
* Undertake training as necessary.
* Any other reasonable requests/duties as required by the client/company.
Health and Safety
* Take reasonable care of your own health and safety.
* Take reasonable care not to put others at risk during work activities.
* Do not interfere with or misuse anything provided for health, safety, or welfare.
* Report any injuries or illnesses resulting from work activities.
* Inform Churchill of any changes that might affect your ability to work.
* Cooperate with Churchill to receive necessary training for safe work practices.
* Ensure all equipment is serviced and maintained in a safe condition.
* Report any accidents at work and complete necessary paperwork.
* Be aware of individual and reporting staff responsibilities regarding the Company’s Health and Safety Policy Statement.
* Ensure compliance with all safety policies and procedures.
Person Specification
* Ability to contribute to the development and implementation of Churchill's ethos and aims.
* Live within commuting distance and able to travel to local sites as requested.
* Able and willing to work unsocial hours as necessary.
* Maintain effective relationships with team members and customers.
* Previous supervisory experience in the cleaning industry preferred but not essential.
* Experience in providing exceptional customer service.
* Able to multi-task and work under pressure.
* Able to train and coach employees.
* Working knowledge of Health and Safety systems in the cleaning industry.
* Able to lift and carry heavy equipment.
* Effective communication skills in English.
* Able to plan and prioritize workload to meet objectives.
* Demonstrate initiative and take responsibility for own work.
* Flexible approach to work.
Skills and Abilities
* Experience of working in a client-facing environment.
* Experience in cleaning duties (desirable).
* Experience in supervising.
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