Administrator

Job Title:Administrator

Location: Doncaster DN3

Working Hours:Monday to Friday40 hours per week

Salary:Up to £26,303

The purpose of the Administrator is to ensure the accurate and timely completion of all operational and administrative tasks related to the crematorium, while consistently delivering exceptional client service and driving memorial sales.

Key responsibilities of the Administrator:

Deliver outstanding client service in all interactions both over the phone and in person.

Proactively contact prospective clients to schedule appointments, tailoring recommendations to client needs while meeting sales budget requirements.

Prepare and issue client letters and invoices, addressing queries promptly.

Suggest service improvements to enhance client satisfaction.