HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes.
Working with over 180,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients' lives easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet.
We are looking for a Credit Control Supervisor to join our Finance team.
If you are a passionate and caring individual, seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients' everyday lives, then this is the opportunity for you!
Main Responsibilities
* To maintain the Credit Control function.
* Take a proactive role in managing and collecting the debt owed to the company; ensuring overdue debt is kept within targets set.
* Review weekly Aged Debtors report and delegate the priorities to the team to chase.
* Ensure customers adhere to their payment terms and deal with any escalated problem accounts.
* Produce and issue monthly statements to customers.
* To produce debtor reporting for manager.
* Assist with customer queries when required and work closely with the query team.
* Ensure all housekeeping on the ledger is kept up to date.
* Build up strong relationships with customers to improve the speed of receiving payments.
* Provide samples for audit.
* Authorise the teams annual leave ensuring that there is adequate cover.
* Monitor staff sickness and process the return back to work.
* Ensure the team adhere to all training requirements.
* Standardise processes for each role in the department.
* Perform 1-1s with each of the team.
* Build good relationships with internal stakeholders.
* To comply with data protection and confidentiality regulations and procedures to ensure that patient data, other personal data and commercial information is only processed as authorised and sent only to authorised recipients.
* To maintain good housekeeping.
* To carry out reasonable requests given by appropriate persons.
What experience and skills are we looking for?
* Minimum 2 years' experience managing a team.
* Experience with interacting with customers and staff via phone/email/video.
* Thorough working knowledge of MS Word and Excel.
Qualifications?
* GCSE or equivalent pass in Maths and English Language.
* High level of IT competence and be able to work confidently across the full Microsoft Office suite of applications and in other cloud based third party applications.
What we offer:
* Competitive salary structure
* 25 days holiday + bank holiday
* Pension Scheme
* Ongoing training and development
* Professional registration fees paid
* Employee Assistant Programme including 24/7 hour access to remote GP appointments.
* Refer a friend scheme
* Uniform provided
* Kit bags for all Homecare Nurses
* Eyecare Vouches
* Perks and benefits via Perkbox
* Long service awards.
If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.
Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.