There's no such thing as bad weather, just the wrong clothing.
Rohan is a constant companion for every journey, and we are currently recruiting for an enthusiastic customer-focused part time Sales Advisor to represent Rohan in a brand-new concession within the Notcutts Garden Centre in Cranleigh.
This is a standalone role within a larger Garden Centre, so we are looking for a confident, independent individual who will use their initiative, who will embrace the expectation of a degree of lone working.
Our journey
We make gear to keep you protected and comfortable in the world’s wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don’t. From our original and iconic “Bags Trousers” to our latest innovations, everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire over fifty years ago. That is what still makes us unique.
We just make gear that delights our customers and delivers on our promise.
Your next destination
The ideal candidate will have excellent customer service skills and set exemplary standards of customer service at all times. You will enjoy dealing with our customers in a friendly and efficient manner and will always be happy to help with any queries they may have.
You will also:
Ensure the stockrooms are maintained to a high standard, and also that the shop is clean, neat and tidy at all times.
Be capable of clear and concise written and verbal communication
Be an excellent timekeeper
Have full awareness of security issues, (e.g. stock loss prevention)
Give advice and suggestions where necessary
Engage with the customer and make them feel welcome
What will you need?
You will have good organisational and communication skills and enjoy giving great customer service and achieving goals. To fulfil this exciting role you will possess excellent Customer Service skills, which you will have gained within a retail environment, ideally within the outdoor industry.
Additionally, you must have the following qualities:
Self-motivated, independent, and willing to use initiative
Good customer services skills
Good selling skills, with confidence to upsell
Well presented
Flexible
Good communication skills
IT Literate
Approachable, friendly and outgoing personality
Previous retail experience preferred but not essential
Interest in the outdoors preferred but not essential
What’s in it for you?
Clothing allowance
50% discount on our clothing
Sales related bonus
Staff partnership programme
Life cover based on salary
Contributions to a Pension scheme
Employee Assistance Scheme
Fantastic e-learning and development programmes