Resource Planner
Department: Contact Management
Location: Kidlington, Home Address (Hybrid)
Rank/Grade: TVP Broad Band 3G
Salary: Band 3G, circa £33,821 per annum, pro rata, plus benefits
Part/Full Time: Part Time
Type of Contract: Permanent
In this Contact Management Resource Planner role, you will be responsible for planning and scheduling staff duties using the workforce management technology to ensure that resources meet forecasted business demand profiles in order to provide effective and efficient service delivery. You will manage long-term and short-notice abstractions to maintain resilience levels, revising schedules to meet demand while complying with working time regulations, health and safety legislation, Force policy, police regulations, and police staff terms and conditions.
You will provide mentoring and leadership to Real Time Analysts as well as expert advice to line managers and the Senior Leadership Team where appropriate.
The successful applicant will have excellent IT skills (including use of Word and Excel to an intermediate level), proven leadership experience, and a proven ability to negotiate, mediate, and resolve conflict through effective communication. Previous experience of resource management using workforce management systems would be desirable.
As part of the Thames Valley Police family, you will enjoy a fantastic range of benefits including 24 days annual leave per annum pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities, and the option to join a local government pension scheme.
If you have any queries, please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 21796. We will endeavour to respond to your query as quickly as possible.
The closing date for enquiries and receipt of completed applications is Sunday 29th September 202.
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