Support Time and Recovery Worker
West Bromwich
£12.21 p/h plus EXCELLENT benefits
This role is 37.5 hours per week working Monday to Friday between 9am to 5pm.
Our client is passionate about improving emotional health and transforming lives, where everyone has access to the emotional wellbeing support that they need to lead a healthy and rewarding life.
Their values of Integrity, Inclusion, Initiative, Innovation, and Independence are at the forefront of their service users and their people, providing a great place to work. They are gold standard accredited with Investors in People and are also recognised by Best Companies to work for.
About the Role
They are looking for a Support Time and Recovery Worker to assist vulnerable service users, in a floating support capacity, in a range of issues which could include, but is not exclusive of:
1. Managing their own accommodation successfully
2. Maximising their income
3. Exploring work or education opportunities
4. Develop independent living skills
5. To reduce social exclusion and maintain a presence in the community
Working within the Recovery Model to improve the quality of life and mental wellbeing.
This role is 37.5 hours per week working Monday to Friday between 9am to 5pm.
There is a requirement for the Support Time and Recovery Worker to have the skills and knowledge to be able to have good listening and empathy skills, to understand and support individuals with mental health and know how to handle difficult situations and be familiar with common mental health conditions. Working well with others and keeping good records, are also important parts of the job. Overall, need a mix of people skills, knowledge, and practical experience to do the job effectively.
What’s on Offer?
6. £12.21 per hour
7. 35 days per year (pro-rata) plus time off for your birthday
8. Enhanced company pension contribution (5%)
9. Wellbeing hour every week to focus on your health and happiness
10. Length of service holidays (up to 3 extra days)
11. 5 volunteering days per year to help a cause of your choice
12. Free on-site car parking
13. Free suicide awareness & mental health first aid qualification
14. Paid on 19th of each month for the full month
Key Tasks
Client Support & Coordination:
15. Ensure all aspects of working clients are fulfilled within agreed timescales and quality standards.
16. To provide time and support to service users on an individual basis.
17. Liasing with other external agencies, complementary therapies, and community groups on behalf of people who use their services.
Safeguarding:
18. Contribute to protecting individuals from the risk of abuse and harm, both to themselves and others using services.
Teamwork & Collaboration:
19. To support colleagues in the assessment of new referrals to the service.
20. Engage in regular team meetings and discussions to ensure effective communication and collaboration.
Record Keeping & Documentation:
21. Maintain accurate records as per company policy and procedures utilising appropriate paper and electron systems.
22. Keep up to date details of services activities and outcomes in charity logs, always ensuring transparency and accountability.
Relationship Building:
23. Build rapport with service users based on respect and honesty, offering support and trustworthy environment for their recovery journey.
24. To provide person centred, practical support and reassurance to enable service users to manage their accommodation successfully, to improve their quality of life and to maintain presence in the community.
Please note that our client is unable to provide visa sponsorship for applicants that do not have the right to work in the UK or who may need sponsorship in the future. Our client is a disability confident employer and if you require any reasonable adjustments as part of your application, please let them know.
Please note that this role requires a satisfactory DBS check.
Applicants will be required to submit a CV.