Torbay and South Devon NHS Foundation Trust
We are looking for a skilled Business Intelligence Analyst to lead project activities related to migrating reporting services and dashboards for the implementation of a new Electronic Patient Records (EPR) system in April 2026. The ideal candidate will have extensive experience working with healthcare datasets, SQL Server databases, and designing and developing enterprise dashboards.
This role offers flexibility, with remote working options available and the possibility of part-time hours. Applicants must have the legal right to work in the UK.
Main duties of the job
* Co-ordinate project and routine activities to ensure work is appropriately prioritised and deadlines are met.
* Work with customers and stakeholders to understand reporting needs and define their reporting requirements.
* Review changes in national guidance and reporting mandates to assess and address the impact on reporting services.
* Design, develop, test, and make available information solutions for the automatic creation and presentations of reports and dashboards.
* Extract and manipulate complex and extremely varied data from different SQL databases for reporting and analysis.
* Provide subject matter expertise and undertake BI activities relating to those healthcare disciplines within your area of information service provision.
* Use in-depth knowledge and analytical expertise of Healthcare data to identify issues, good practice, trends, exceptions, and solve problems.
* Provide line management to the team, overseeing work undertaken.
* Provide professional development and training to the wider information team in support of their technical and knowledge development.
* Routinely review team outputs to ensure alignment to the operational and strategic objectives and priorities of the organisation, and the teams/functions which the outputs support.
About us
This role will be part of the Information Team within the Trust; however, the post holder will be required to work closely with colleagues from the EPR Programme as we look to implement our EPR across Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth. This is an exciting programme that will transform existing ways of working across the Trust's and the wider region. It will benefit patients and carers from across our geographic footprint as well as our staff from across our acute, community and social care settings.
Job responsibilities
* Provide and receive complex data sets sharing complex information in a simple-to-understand format.
* Communicate professionally and effectively with people on complex matters, issues, and ideas and/or in complex situations.
* Undertake deep dive analysis and interpretation of data to interpret and explain performance and risks.
* Take ownership of data quality and integrity issues to ensure all information that is shared is accurate and reliable.
* Respond to changing business priorities that require changes to team responsibilities at short notice, reprioritising and delivering to new or adjusted time scales.
* Plan and manage reporting commitments and projects to ensure that activities are resourced and deadlines are met.
* Prioritise information requests from services, and deliver information and informatics support within agreed and negotiated timescales.
* Provide project management to plan and co-ordinate responsibilities for the successful delivery of Information projects and initiatives.
Person Specification
* Substantial specialist healthcare information or NHS data analyst experience.
* In-depth specialist knowledge of statistical and information analysis with a proven record of applying this knowledge via business intelligence solutions.
* Experience in management of staff and fully conversant with appraisals and objective setting.
* Experience implementing and managing change control and testing procedures for data and BI developments.
* Experience using reporting tools e.g., Tableau, Power BI.
Qualifications
* Degree level qualification in Information systems, data science and statistics, or data analytics.
* SQL professional certification.
* Master's degree, or evidence of post qualifying and continuing professional development in data analysis and/or population health analytics.
* Epic Certification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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