About Us...
Advinia has been providing high quality, person-centred care, specialised for older people and focusing on resident wellbeing for over 25 years. We operate 36 Care Homes across the UK and each is led by a team of experienced and dedicated care professionals who are committed to always prioritising the individual needs of Residents.
This role is working part time in the evening 4pm - 7pm Monday to Friday
Our Mission...
Our B Happie theme guides everything we do, aiming to create an environment where residents and staff feel valued, respected and happy. We promote three key pillars which keep our residents feeling connected, relaxed and safe. For staff, we help to make them feel fulfilled, recognised and have purpose.
Your Duties will include:
* Be responsible for all front-of-house duties including welcoming visitors entering and exiting the building.
* Provide clerical support to the Home Manager and when appropriate, other staff members.
* Be responsible for general HR duties.
* Completing and submitting Payroll.
* Controlling the end-to-end progress of the Recruitment process. Onboarding new colleagues, gaining references, completing right to work checks, creating their candidate files, applying for DBS checks, in line with the Safer Recruitment Policy.
* To be responsible for answering telephone calls, providing advice and support, and referring to Heads of Department where appropriate.
* Passing on messages efficiently and in a timely manner.
* To prepare and display information leaflets and posters, respond to emails, collate information and brochures, as and when required.
* Collate statistics on behalf of the Home on a weekly basis, specifically enquiry details, assessments, occupancy and agency usage and forwarding all agreed statistics to Support Office departments as required.
* Maintain Resident list accurately by recording move-in/move-out details when necessary.
* Support the Home Manager and other Administrators in clerical duties, maintaining accurate filing whilst working to deadlines.
To be successful in this role you will need:
* Confident, outgoing personality with a sales-oriented approach to assist the viewing process.
* Microsoft Word, Excel and PowerPoint literate.
* Excellent written and verbal communication skills.
* Highly organised.
* Ability to manage own time, prioritising work appropriately and working on their own initiative to drive referrals and improve occupancy.
* Professional appearance.
* Able to work to tight deadlines.
* Attention to detail.
In Return we can offer...
* Free DBS/PVG check.
* Competitive pay rates.
* Flexible pay through Wagestream.
* Employment Assistant programme, including face-to-face counselling.
* Paid Family Leave.
* Professional training and ongoing career progression.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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