80012 - FRS Distribution Supply Technician (24 hour) This FRS Distribution Supply Technician (24 hour) will report to the Field Staff Supervisor and will work within Network Operations based in our North London (Pratt Street) office. You will be a permanent employee. You will attract a salary of £41,536 per annum 27% shift allowance £5,723.57 Inner London weighting £673.70 One network payment £311 non-canteen allowance and a bonus of 3%. If you are successful, you will need to undertake a medical and DBS reference check Close Date: 31st December 2024 We also provide the following additional benefits 25 days annual Leave plus bank holidays Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On – scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Nature and Scope: You are required to demonstrate a responsible and safe approach to unplanned hazardous situations. You will deal with members of the public, emergency services, and local authorities, when representing UK Power Networks in emergency situations. You will work as part of an emergency response team covering a 24-hour shift rota pattern. The shift patterns will consist of a 24-hour rota of one person teams who will pair up when working night shifts, you will attend one off no supply calls and multiple other types of network incidents. The shift pattern consists of the following shifts. Earlies – 0700-1600 Lates – 1300-2300 or 1400-2300 Nights – 2200-0700 or 2300-0700 Opportunities for standby responsibilities may arise in the future once you have achieved their LV fault switching authorisation. Required Skills: You will preferably be from an electrician's background, authorised for LV switching and fuse replacement, it also possible that they will have developed metering skills. Training will be offered to all staff to identify customer internal wiring/metering issues, LV network faults, and the installation of temporary LV generators, and multiple auto-reclosure devices., they are likely to be qualified up to a minimum of Level 2 City & Guilds 2339 or equivalent, up to City and Guilds level 3 & 4 (ONC/HNC) or equivalent in Electrical Engineering. Principal Accountabilities: Ensure rapid and safe response to emergency calls as directed by Network Operations or local office. Provide regular updates with verbal and mobile electronic handheld devices following procedures, this includes the capturing of detailed information including photographs and associated internal forms. Provide and accurate information on fault conditions, accomplish initial fault location and communicate with local staff on repairs. Investigate voltage complaints and install test equipment. Accomplish Authorised Person (AP) responsibilities. Accomplish idle service inspections. Essential Qualifications:. Customer-focused to develop a good relationship with customers. Manage their own workload. Hold a Clean UK Driving Licence Have a good level of competence on a computer. Be willing to enhance their skills to fit our needs. If you do not have the necessary qualifications, they would be appointed to an alternative lower indicative salary range. A clear development plan would be agreed to allow you to progress to the correct indicative salary. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.