The role of the Contract Manager can never be defined fully, but in all matters he/she must demonstrate leadership and command respect within the business. All decisions must be communicated clearly both to those responsible to the post holder and to those persons to whom the post holder reports.
The Contract Manager should also be prepared to take the initiative and continually improve operational activity. The person requires ambition and a high level of commitment. The Contract Manager is critical to decision-making processes within the business and must gain the trust and loyalty of all the stakeholders in the company.
The main responsibilities for the Contract Manager will be:
1. to provide the leadership required to meet local objectives, directing the commercial activity of the contract under his/her control to secure a level of financial performance that is at least as good as budgeted.
2. to monitor the financial performance of the contract under his/her control through the company's financial and reporting procedures, and to assist the Regional Manager in the setting of budgets.
3. to contribute fully to the effective running of Glendale, working with the Regional Manager to build and maintain a sound and effective organisational structure, recruiting, training and motivating staff in accordance with the company's HR policies and procedures.
4. to play a leading role in securing new commercial business opportunities, tendering and pricing as required in accordance with the Pricing Policy.
5. to build, develop and maintain good working relationships with the company's stakeholders, safeguarding the company's image and credibility.
6. to support the Regional Health and Safety Advisor by monitoring health, safety and welfare within his/her area of operational responsibility, and to actively participate in the maintenance and improvement of the company's overall health, safety and welfare culture.
7. to ensure the maintenance of quality standards, in particular the application of the company's Quality Management Systems for BS EN 9001:2000 and BS EN ISO 14001:1996.
The Contract Manager will also focus, day-to-day, on the following tasks:
1. financial reporting, including:
2. the submission of considered and reasoned forecasts of sales, costs and profits.
3. the review of management accounts and the production of accurate monthly forecasts.
4. the review of stock levels and the value of work-in-progress.
5. overseeing the effective commercial running of the contracts under his/her control, evaluating on-going vehicle and machinery requirements.
6. monitoring the effective organisational structure for the contracts within the region, including recruiting staff and disciplining employees as necessary to ensure that all employees are effectively managed.
7. complying with Quality Management System procedures.
8. monitoring the company's Health, Safety and Welfare policy and associated procedures.
9. liaising with client officers to:
10. agree forward programmes of work;
11. inspect and certify work that has been undertaken;
12. agree the value and priority for additional works;
13. agree the invoice sums due;
14. agree payment dates;
15. chase debtor payments.
A full, clean, driving licence is an essential requirement for this role