Technical Support Engineer Brighton, East Sussex £28,000 - £32,000 (DOE) Company Benefits Permanent An esteemed and fast-growing technology company is currently seeking a Technical Support Engineer / Technical Support Assistant to join their busy service desk team. The successful candidate will be joining a forward-thinking, agile company that helps thousands of customers worldwide that depend on them to secure their business. Sound interesting? Read on… As the Technical Support Engineer / Technical Support Assistant you must have a desire to learn and adapt to a small business environment and be willing to put in the time and effort to learn about the solutions supported by their in-house training. Responsibilities: Tasked to assist and helphandle both client software/hardware support queries. Providein-house IT support requirements on a full-time basis. Involvement in development of their products. Troubleshoot system and network problems, diagnosing and solving hardware or software faults. Key Skills: Experience of working within a network/IT field Good understanding of Microsoft Windows Operating Systems, Servers etc Confident in dealing with stakeholders at all levels Excellent problem-solving abilities/ Good fault diagnosis skills Technical Support Engineer with IT networks knowledge (TCP/IP) Desirable: Experience with MS Access and MS-SQL (Management Studio) Due to the nature of the position, you must hold a full drivers license and have access to a vehicle. Company Benefits: Flexible working hours 28 days holiday (inc. Bank Holidays) Extra Day for your Birthday Workplace Pension Private Healthcare Excellent career path with training and development opportunities Interested? Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description. At Smart Recruit IT, diversity and inclusion are at the core of our values. Join us in a journey where talent development is inclusive, and authenticity in employer branding is celebrated. Smart Recruit IT is acting as an employment agency regarding this job advertisement.