AMJ Recruitment are looking for a Logistics Administrator to join our valued National Distribution client based in Exhall. Pay Rate - £24500 per annum basic £100 per month attendance bonus £25700 per annum Location - Exhall, CV7 Hours: 09:00am 17:30pm (Monday to Friday) Term - Permanent Start Date - 14th October 2024 Duties Include: Working closely with Customer service to resolve customer issues in the form of booking Collection / Exchange and Replacement. Determine the best courier to use for the Collection / Exchange / Replacement. Investigating each issues raised to confirm the core reason for the Collection / Exchange / Replacement. E.G Damage, Supplier Issue, Misspick ect. Collaborating with our QC team to ensure all relevant order have been checked prior to dispatch. Checking Correct QTY and Products are being dispatched via Exchange / Replacement. Monitoring the DPD portal for any affected orders and working with customer Service to ensure successful delivery. Supporting our planning team with Collection / Exchange / Replacement SLA. Logging and raising all 3PL courier claims on the relevant portals and monitoring cost reimbursement. Benefits Include: Permanent Opportunity Progression opportunities at a rapidly expanding business A very friendly supportive team to work for Pension Free parking onsite To apply, please send your CV over to the AMJ Recruitment Team, who will be in touch to discuss next steps.