Job Title: Disrepairs Supervisor
Competitive salary: £23 - £28 CIS per hour
Location: Bedfordshire (with a focus on Milton Keynes and Luton)
Are you a results-driven leader with a passion for improving resident satisfaction in the social housing sector?
We are seeking a highly motivated and experienced Disrepairs Supervisor to join our team in Bedfordshire. In this crucial role, you will be responsible for overseeing the investigation and resolution of disrepair cases across a portfolio of properties, primarily within the Milton Keynes and Luton areas.
What you'll be doing:
Lead and manage disrepair cases: Investigate and assess resident disrepair reports, ensuring accurate and timely assessments.
Liaise with residents: Communicate effectively with residents, keeping them informed throughout the disrepair process and addressing their concerns promptly.
Coordinate with contractors: Oversee the work of external contractors, ensuring repairs are carried out to a high standard, within agreed timescales, and within budget.
Ensure compliance: Ensure all works comply with relevant legislation, including the Housing Act 2004 and relevant building regulations.
Monitor and analyse disrepair data: Track key performance indicators (KPIs) related to disrepair performance and identify areas for improvement.
Proactive issue resolution: Identify and address potential issues proactively to prevent future disrepair occurrences.
Continuous improvement: Contribute to the development and implementation of strategies to improve disrepair performance and enhance resident satisfaction.
What you'll bring:
Proven experience as a Disrepairs Supervisor, Housing Officer, or in a similar role within the social housing sector.
In-depth knowledge of housing legislation, particularly the Housing Act 2004.
Excellent communication and interpersonal skills with the ability to build strong relationships with residents and stakeholders.
Strong analytical and problem-solving skills
Excellent organisational and time management skills with the ability to prioritise and meet deadlines.
Experience of using housing management software (desirable).
Valid UK Driving Licence is essential.
Benefits:
Competitive salary and benefits package. £23 - £28 CIS per hour
Opportunities for professional development and career progression.
Supportive and friendly working environment.
Ready to make a positive impact on the lives of residents?
If you are a results-oriented and dedicated individual with a passion for improving resident satisfaction within the social housing sector, we encourage you to apply today!
Keywords:
Disrepairs Supervisor
Social Housing
Bedfordshire
Milton Keynes
Luton
Housing Act 2004
Resident Satisfaction
Property Maintenance
Housing Officer
Supervisor Jobs
Property Jobs
London Jobs