Tour Coordinator
Inspiresport
This hybrid role is based in our Manchester office; you must live within a commutable distance.
Remote positions will be considered for the right candidate.
Inspiresport, the UK’s number 1 choice for school sports development tours, takes young people on a unique journey, igniting their dreams through the power of sport by providing sports development tours for schools and clubs. All designed to develop skills and confidence in youngsters no matter what their ability. Inspiresport is endorsed by the leading UK Governing Bodies and works with the biggest sporting clubs in the UK and Europe. Visit our website.
Due to an exciting time of growth, we are now looking for an experienced School Sports Tour Coordinator to join our operations team. This customer-focused role will take ownership of our school sports tours and trips and ensure the effective and efficient delivery of all administration, operational, and organizational tasks. Exceeding our client’s expectations, you will encourage them to become Inspiresport repeat customers. This is to be done in line with our Brand Pillars and Inspiresport Core Values.
No two days are the same, but on a typical day you will:
* Take full ownership of tour responsibilities, including being the contact for party leaders.
* Liaise with third-party providers on all aspects of the tour, e.g., accommodation providers.
* Complete general administrative tasks as required, including coordinating & booking fixtures for a tour & handling any last-minute changes.
* Form strong relationships with third-party providers & party leaders.
* Ensure all information is communicated accurately & in a timely manner.
* Be fully aware of the year's tour schedule & workload.
* Proactively seek out opportunities to help other team members as dictated by the booking and urgency of the action required.
* Use our company systems and take personal responsibility for being knowledgeable of our products.
* Show flexibility in multi-tasking in different areas as required by other team members.
To be successful within this role, our ideal candidate will:
* Have working experience within a similar operational role.
* Be confident in planning & managing own tours.
* Have exceptional administration & organizational skills with the ability to multitask.
* Possess excellent communication skills, both verbal and written.
* Have excellent attention to detail.
* Have IT skills, especially with Microsoft packages (Excel, Word).
* Have the ability to provide exceptional customer service.
* Have the ability to keep calm in an often demanding role.
* Knowledge of transport management systems and/or tracking systems would be highly advantageous.
* Have a passion for sport and travel.
So if you have a passion for sports and are looking for your next challenge, take a look and get in touch; we'd love to hear from you!
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