Retail Assistant - Job Summary We are looking for an enthusiastic and customer-focused Retail Assistant to join our team. In this role, you will provide exceptional customer service, assist in maintaining store operations, and ensure a positive experience for all customers. If you are passionate about customer service, enjoy interacting with people, and thrive in a fast-paced environment, we’d love to hear from you. Key Responsibilities Customer Service: Greet customers, provide assistance with product selection, and address inquiries in a friendly and professional manner. Sales: Assist in upselling, cross-selling, and achieving sales targets by recommending suitable products. Merchandising: Maintain an organized and visually appealing store by restocking shelves, arranging displays, and ensuring product presentation standards. Transactions: Operate the cash register, process payments, handle returns or exchanges, and issue receipts. Stock Management: Receive, unpack, and label stock deliveries. Perform inventory checks and report discrepancies. Store Maintenance: Keep the store clean, tidy, and safe by following health and safety guidelines. Team Collaboration: Work collaboratively with colleagues to ensure smooth day-to-day operations. Product Knowledge: Stay updated on product details, promotions, and store policies to provide accurate information to customers. Skills and Qualifications Essential: Strong communication and interpersonal skills. Ability to provide excellent customer service skills, to actively listen to customers and address customer needs and requirements Process customer transactions accurately and efficiently including cash handling and operating the point-of-sale system Proficient in computer and point of sale system Job details Competitive pay and benefits. Hours will be Tuesday-Saturday 8.45am-17.15pm (37.5 hrs per week) What We Offer Competitive pay and benefits. Employee discounts. Uniform provided 22 days holiday per annum A friendly and supportive team environment. If you’re ready to make a difference and contribute to an exceptional customer experience, apply now