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Job Opportunity: Automotive Service Advisor
Location: Swanley
Salary: Competitive
About the Role
We are working with a Car Main Dealership near Swanley that is actively seeking a friendly and professional Service Advisor to join their team. Strong customer service skills are essential.
Responsibilities
1. Ensure customers are informed about necessary service and repair work in a professional manner.
2. Advise customers on estimated costs and work to be undertaken.
3. Sell additional products as appropriate to customer needs.
4. Provide information on timescales and collection arrangements.
5. Create job cards using the in-house computer system.
6. Update customer and vehicle records accurately.
7. Document warranty work in accordance with manufacturer policies.
8. Prepare and complete invoices.
Candidate Requirements
* Previous experience as a Service Advisor in a car dealership or garage.
* Enthusiasm and passion for the motor trade.
* Full driving license.
The ideal candidate will demonstrate excellent customer rapport, deliver high CSI results, and be confident in up-selling opportunities. They will ensure the highest standards of courtesy and professionalism when interacting with customers and the public.
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