Business Systems Analyst – (Acturis)
Are you a Business Systems Analyst with expertise in Acturis and system enhancements? Do you want to join a leading global professional services firm?
We're recruiting for a Business Systems Analyst to join our team. This position offers flexibility for hybrid or virtual working, with occasional travel to an office when required. With offices across the UK, we are happy to consider candidates to be based in any our UK offices.
**If you are an internal applicant, please note this is an ARL 6.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
* Working with the Business Systems Manager and local leadership teams to ensure all business change activities are embedded in a timely, efficient way resulting in BAU working practices
* Ensuring uniform implementation of operational initiatives through the use of standard processes across the business
* Working within the Business Systems team, the Business Systems Analyst will serve as a liaison between the business community and the IT teams, to provide technical solutions to meet user needs
* Ensuring Aon UK business operations and policies comply with internal and external regulatory requirements and treating customers fairly is at the heart of operational practices
Your impact and key responsibilities as a Business Systems Analyst:
* Be a technical expert on Acturis and help the team deliver Acturis system enhancements.
* Champion for our technology and capabilities.
* Development and administration of core Business systems
* Supporting the effective use of data and analytics
* Support service releases
* Designing/proposing/implementing technical solutions in response to detailed requirements
* Ad hoc analysis
* Development of MI to support business processes
* Proactively proposing technical solutions to improve operational efficiency.
How this opportunity is different
This is an exciting opportunity, working closing with Business Systems Manager and local leadership teams, bringing your technical Acturis expertise to help deliver Acturis system enhancements.
The successful candidate will:
* Facilitate design and development of software solutions.
* Liaise with business stakeholders, to understand system development requirements
* Complete User Acceptance testing processes for new functionality including documentation, training, issue management, etc.
* Actively communicate with stakeholders.
* Develop Power BI reports/dashboards providing insights to improve decision-making.
* Provide support to the operational servicing across Aon
* Input into the development, gaining agreement to, and direct the uniform implementation of robust, compliant, operational plans, practices and processes
* Support and where appropriate lead business operational change programmes across Commercial Risk & Health and work with business leaders to ensure timely implementation with no adverse business impact
* Support and where appropriate provide direction to on and offshore teams supporting the business
* Ensure the operational aspects of client requirements are fully met and treating customers fairly is embedded into day to day working practices
* Analyse working practices, trends, reports and make recommendations to senior management
* Be responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
Skills and experience that will lead to success
* Acturis experience working in a business change environment
* An aptitude for applying technology and structured problem solving
* Strong analytical and numerical skills
* Ability to solve challenging technical problems using a structured and logical approach
* A track record of delivering on projects and an ability to carry tasks through to completion
* Strong interpersonal skills – able to communicate well across organisational levels
* Self-disciplined and organised
* Power BI (or similar) development and administration preferable.
* Capable of building and maintaining relationships across the organisation
* Commercial understanding of business i.e. market forces, business drivers etc.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
**If you are an internal applicant, please note this is an ARL 6.
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