OPERATIONS COORDINATOR MONDAY - FRIDAY: £26,000 PER ANNUM People Solutions are looking for an Operations Coordinator for our client based in Bournville. Benefits Competitive Salary Opportunity to earn up to 5% of base salary in bonus 25 days annual leave bank holidays Additional days leave for your birthday Flexible Working Private Medical Life Assurance Accident Protection Contributory Pension Scheme Enhanced Maternity and Paternity Huge Staff Discount on products Length of Service Awards Study Support Programme Subsidised on site Nuffield Gym Free on-site parking 24/7 access to our Gold award winning well-being assistance program Free entry to Cadbury World and discounted entry for friends and family Day to Day Duties Process orders from B2C and B2B customers Manage orders coming via EDI, orders received via email as well as orders uploaded from customer portals Manually create sales orders, warehouse shipments and transfer orders for both B2B and B2C customers Ensure the orders are processed in timely manner and accurately following the customer's specific req.-SOP's Create SRO for any returns received back from customers Work with transport haulage companies to organise any urgent shipments if required Work closely with sales team and report back any queries if raised, regarding to their customer orders Work with the finance team to ensure any price adjustments, credits and invoice queries are actioned and completed on time Work closely with warehouse/ transport teams to ensure all orders are processed and delivered on time in full Complete customer set up documents Run & manage inventory reports and carry out checks between systems to ensure the stock levels are accurate at both ends Essential Skills Pro-active problem solver. A degree in a relevant field or proven experience in an FMCG operations environment. Excellent organisational and multitasking skills with a keen attention to detail. Strong problem-solving skills and the ability to work under pressure in a fast-paced environment. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is essential. Strong communication skills, with the ability to liaise confidently with internal and external stakeholders. Practical understanding of the end-to-end supply chain process. Solid understanding of import/export processes and compliance requirements. Analytical mindset with a methodical approach and attention to detail. Proactive problem solver, able to anticipate issues and implement effective solutions Desirable Experience Confident communicator Clear and practical understanding of the Supply Chain end to end Analytical and methodical approach with attention to details Training Full training provided Apply Apply today by clicking below ADZN1_UKTJ