OPCC Governance Support and Customer Services Officer : HC620051
Job Details
Location: Fareham
Hours: 37.00 hours per week
(Part time may be considered in the correct circumstances)
Contract: Full:time
Salary: Scale 4 ( GBP 26,106.00 : GBP 28, per annum)
Closing Date: Sunday 6th April 23:59 hrs
Interviews will take place :
W/C 21 April (excluding BH)
The Office of Police and Crime Commissioner (OPCC) supports the Police and Crime Commissioner serving Hampshire and the Isle of Wight. The OPCC provides a link between Hampshire and Isle Wight Constabulary (HIOWC) and the communities they serve through setting the budget and holding the Chief Constable to account in the delivery of an efficient and effective service.
As a Governance Support and Customer Services Officer you will provide the gateway into the Office of the Police and Crime Commissioner for Hampshire and the Isle of Wight (OPCC HIOW), dealing with visitors, telephone calls, emails and other communications in an efficient, effective and professional manner, as well as providing administrative and other business support for all teams and tasks delegated by line management
Working alongside another team member this role will mainly focus on supporting the Complaints Review and Hearings Manager.
About the Role
Your role will occupy an important position in the OPCC HIOW and will have responsibility for delivering a range of administrative support,
particularly the preparation and logistical arrangements related to police misconduct hearings and complaints.
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iaising with customers and clients, completing research, answering casework and enquiries, maintaining records and updating databases, and supporting managers and teams. Key responsibilities will include and not limited to:
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Providing with other staffa front office/reception facility for the OPCC, answering telephone calls and welcoming visitors for meetings and other events;
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Receiving, managing and dealing with incoming correspondence, ensuring timely responses are provided by the appropriate team member, and reporting to the post:holder's line manager on volume and the topics raised;
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Taking on an appropriate volume and level of casework as delegated by the post:holder's line manager;
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Assist with day:to:day administrative functions such as room bookings, diary management, meeting preparation, minute taking, and ordering office supplies.
This will mainly focus on administrative support to misconduct hearing preparation;
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Proving basic financial management relating to the ordering of goods and services used within the office, including the completion of monthly reconciliation tasks and dealing with purchase orders;
To view the full role profile please click here
About You
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This role would suit a career starter who is prepared to get involved and develop in the role or a more experience general office worker
or someone returning to the workplace.
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Organised, enthusiastic, collaborative team player with basic IT skills that support the above
Benefits of working for the OPCC
In addition to the competitive salary and highly rewarding career, our benefits include, but are not limited to:
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Competitive pension scheme;
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Generous annual leave allowance;
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Access to a salary sacrifice scheme for ultra:low emission vehicles (ULEV);
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Blue Light card membership;
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Excellent wellbeing support;
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Fantastic career progression including development and secondment opportunities.
How
Please follow the online application link. You will be required to enter personal details and complete our pre:screen questions.
To complete your application, please ensure you;
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Attach a CV;