SuperCare is looking for a skilled and experienced Deputy Manager to lead the operations of a new residential children's home in Ilford. In this role, you'll work closely with the Registered Manager to oversee the existing staff and resources, ensure the safety and well-being of young people, and meet the service's goals. Your duties will include stepping in for the manager when needed, supporting and supervising staff, interacting directly with young people, addressing child protection issues and complaints, collaborating with professionals for the best outcomes, and managing resources and finances appropriately. Main Purpose of the Job: To work alongside the Registered Manager to manage the service's existing workforce and resources, as well as to promote and safeguard the welfare of the young people in our care. To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the young people. To undertake direct work with young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve the best outcomes for young people. To ensure that resources are allocated appropriately, and financial records are accurately maintained. Person Specification: A good standard of literacy and numeracy NVQ 3 / Level 3 Diploma in Residential Childcare (or equivalent) Residential Experience Team Building and Supervision Skills Ability to communicate both verbally and in writing. Understanding the needs of young people who have experienced trauma including managing challenging behaviours. Good organizational skills Why should you work for SuperCare? We're on a mission to be the number 1 provider of children's homes in London and the South East. Our commitment to supporting and empowering our staff helps us build incredible teams of caring professionals that want to grow their careers with SuperCare, as backed up by our 98% staff retention rate As a member of SuperCare you'll get: Our "1 Day on 2 Days Off" rota Private health insurance and 24/7 GP access Gym membership stipend per month, so you can choose where you gym Best-in-class compensation (we pay 20% higher than market rate) Fully-paid support to complete your Level 3 and Level 5 NVQ's (which will help you earn even more) Pension plan with Nest Access to our company bonus scheme And on top of that the opportunity to empower children with learning disabilities to be the best people they can possibly be What more could you ask for? Apply now or visit SuperCare.org/careers for more information about our team