ASD is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products.
As a pioneer of digital transformation in the steel and metal industry we continuously strive to add value to our customers by investing into digital technologies and introducing innovative eProcurement solutions.
We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations.
Role Overview:
Based at our offices in Exeter we are looking for someone to offer our sales Team support. This role would be ideal for someone who is looking to learn the industry and develop within the company from a support function into an Account manager role.
Key responsibilities will include
* To play a key administrative role in supporting the sales team through processing sales-related paperwork.
* Be able to assist customers who may need help with orders, requests and complaints.
* Responsible for dealing with invoice queries, and report generation as required.
* Handling Customer requests, queries and complaints through all communication mediums, phone, email, etc.
* Maintaining and developing good clie...