Job Title: Property Services Advisor
Location: Crowthorne House, Wokingham
Brand: Stirling Ackroyd
Hours: Monday to Friday from 8:30am to 6pm
Salary: OTE: up to £27,000.00 per annum (Year 1)
About Stirling Ackroyd:
Renowned as market leaders, we believe in providing credible expertise and professionalism, always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community, we are market leaders in our sector and an industry-leading employer. In 2024, we were acquired by the Leaders Romans Group.
Responsibilities:
* Identify and maximise business opportunities from external and internal leads.
* Support the branch network with booking viewings, appraisals, and valuations.
* Make outbound calls to existing and new clients to engage interest.
* Receive inbound call enquiries and deal with them efficiently while maximising business opportunities.
* Identify opportunities within leads by recognising whether the client has a property to sell/let, mortgage, and solicitor requirements.
* Follow up valuations to stay in regular contact with clients until the point of marketing.
* Assist local offices by generating valuations for our network of 30+ branches.
* Work towards set performance targets.
Minimum Requirements:
* Previous experience in a sales, telesales, or customer service environment.
* Exceptional customer service skills with a fantastic telephone manner and the ability to build rapport.
* Confident and articulate in both verbal and written communications.
* Ambitious, resilient, and consistent in your approach.
* Keen to learn and develop your property knowledge.
Benefits:
* Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
* Retail discounts.
* Regular awards & incentives for top achievers.
* Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
* Excellent parental leave & company fertility policy in place.
* Structured training & support.
Stirling Ackroyd, as part of the Leaders Romans Group, is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
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