Operations - Gateshead Metro Centre
Contract: Full Time
Salary: £12.21
Contracted Hours: 8
We burst onto the restaurant scene in 1997, when we shook up London and introduced the UK to a new way of eating. Our innovations included the 'kaiten' conveyor belt and colour-coded dishes, which became our signature.
We're passionate about fresh, authentic Japanese cuisine. Sushi is our hallmark, complemented by a variety of hot street foods, from traditional classics to innovative fusion dishes, all rich in flavor and umami. Today, we have over 70 restaurants worldwide, more than 300 kiosks across the UK, and our products are available in major supermarkets.
About You
We seek energetic individuals with a passion for food to join our team. Our people are central to our success:
* Be a role model with a drive for success and delivering exceptional results.
* Be ambitious and eager to learn.
* Strive to do your best at all times.
* Maintain enthusiasm and a positive attitude.
* Embrace challenges with a can-do spirit.
* Be eager to contribute to our success story.
Key responsibilities include:
* Being the face of our restaurant, ensuring excellent customer experiences.
* Having a bubbly personality and willingness to go the extra mile.
* Previous experience in a restaurant environment preferred.
* Greeting and assisting customers, including reservations and inquiries.
* Staying informed about our menu and products.
* Promoting our menu to maximize sales.
* Maintaining a safe environment, adhering to health & safety, hygiene, and allergen protocols.
* Completing all necessary training to ensure safety for team and guests.
* Having strong product knowledge to deliver high standards of service.
* Upselling to increase sales and encourage repeat business.
* Being a supportive team player, contributing to a positive team environment.
* Staying updated on company news via YO! 360, attending meetings, and participating in team briefs.
* Working collaboratively to deliver an exceptional guest experience each shift.
* Contributing to the profitability and success of the restaurant.
* Prioritizing safety for team and guests.
* Completing cleaning tasks promptly as per Trail app instructions.
We're Proud To Offer
* Excellent working hours
* Free YO! food during shifts, with a selection from our menu.
* Opportunities for professional growth, including funding for qualifications up to Degree level.
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