Job Description
Nidec Power
We have an exciting opportunity here at Nidec to join us as a Field Technician within our Power division. As a Field Technician, you will be responsible for performing electrical and mechanical operations for our customers and when you are not on-site, you will also manage projects and key tasks within the service department.
Key responsibilities:
* Immediate response to any urgent request for on-site support
* Maintenance of equipment for our customers, and resolution of any electrical or mechanical breakdowns
* On-site investigations following a breakdown to identify the root cause of the failure
* Strict compliance with legal Health and Safety Regulations and Nidec policy
* On-call assistance for customers via telephone
* Management of own work-related administration, such as on-site reports and travel arrangements
When acting as Project Leader, your main duties will include:
* Communicating with the sales department to resolve customer issues
* Co-ordinating with the sales administration team to ensure internal orders of parts for repair are processed correctly
* Ensuring that projects are carried out in line with our Health and Safety policies, taking into account geographical risk and customer feedback
* Liaising with the sales and sales administration team to generate further sales opportunities
Travel Requirements:
This role requires frequent travel within the UK and Ireland.
Qualifications & Experience:
* ONC or BTEC in a relevant field, such as electrical engineering
* Experience in maintaining rotating electrical machines
* Strong understanding of electrotechnical principles,
* Strong understanding of the operation and maintenance of electric motors and alternators
* Good communication, organisation and problem-solving skills
* Results-oriented, and focused on objectives
* Ability to provide excellent service to customers whilst navigating potentially difficult situations
Benefits:
We will support you to be at your best in work and to live well outside of it. In addition to this, we will offer opportunities for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity.