Job summary Ash Surgery is looking for abright, friendly, self motivated, responsible and reliable individual to jointhe reception team in this friendly and supportive practice. We are currently seeking at least one part-time candidate to join our reception team. There will be opportunity for extra hours and personal development and progression within the surgery. Main duties of the job Thefollowing are the core responsibilities of the receptionist. a. Processpersonal, telephone and e-requests for appointments b. Answerincoming phone calls, transferring calls or dealing with the callers requestappropriately c. Signpostpatients to the correct service d. Initiatingcontact with and responding to, requests from patients, team members andexternal agencies e. Photocopydocumentation as required Inaddition to the primary responsibilities, the medical administrator may berequested to: a. Supportadministrative staff, providing cover during staff absences b. Provide support to the clinical team. c. Scanningof patient related documentation and attaching scanned documents to patientshealthcare records d. Completeopening and closing procedures. e. Asrequired support the prescribing clerk in the management of repeatprescriptions, ensuring they are processed accurately and efficiently About us Ash Surgery is a traditional GP Practice, set in the heart of rural East Kent, close to the city of Canterbury. We are a close-knit team with a Partners, 3 salaried GPs, a paramedic practitioner and nursing team made up of two Practice nurses and two HCAs. Our administration team work very closely with the clinical team to support each other and deliver the very best in patient care. Job description Job responsibilities Thefollowing are the core responsibilities of the receptionist. There may be onoccasion, a requirement to carry out other tasks; this will be dependent uponfactors such as workload and staffing levels: a. Maintainingand monitoring the practice appointment system b. Processpersonal, telephone and e-requests for appointments c. Answerincoming phone calls, transferring calls or dealing with the callers requestappropriately d. Signpostpatients to the correct service e. Initiatingcontact with and responding to, requests from patients, team members andexternal agencies f. Readcode data on EMIS web. g. Photocopydocumentation as required h. Dataentry of new and temporary registrations and relevant patient information asrequired i. Inputdata into the patients healthcare records as necessary j. Directrequests for information i.e. SAR, insurance / solicitors letters and DVLA formsto the administrative team k. Manageall queries as necessary in an efficient manner l. Carryout system searches as requested m. Maintaina clean, tidy, effective working area at all times n. Monitorand maintain the reception area and notice boards o. Supportall clinical staff with general tasks as requested Inaddition to the primary responsibilities, the medical administrator may berequested to: Partake in audit as directed by the auditlead a. Supportadministrative staff, providing cover during staff absences b. c. Scanningof patient related documentation and attaching scanned documents to patientshealthcare records d. Completeopening and closing procedures in accordance with the duty rota e. Asrequired support the prescribing clerk in the management of repeatprescriptions, ensuring they are processed accurately and efficiently f. Orderingand monitoring of stationery supplies Job description Job responsibilities Thefollowing are the core responsibilities of the receptionist. There may be onoccasion, a requirement to carry out other tasks; this will be dependent uponfactors such as workload and staffing levels: a. Maintainingand monitoring the practice appointment system b. Processpersonal, telephone and e-requests for appointments c. Answerincoming phone calls, transferring calls or dealing with the callers requestappropriately d. Signpostpatients to the correct service e. Initiatingcontact with and responding to, requests from patients, team members andexternal agencies f. Readcode data on EMIS web. g. Photocopydocumentation as required h. Dataentry of new and temporary registrations and relevant patient information asrequired i. Inputdata into the patients healthcare records as necessary j. Directrequests for information i.e. SAR, insurance / solicitors letters and DVLA formsto the administrative team k. Manageall queries as necessary in an efficient manner l. Carryout system searches as requested m. Maintaina clean, tidy, effective working area at all times n. Monitorand maintain the reception area and notice boards o. Supportall clinical staff with general tasks as requested Inaddition to the primary responsibilities, the medical administrator may berequested to: Partake in audit as directed by the auditlead a. Supportadministrative staff, providing cover during staff absences b. c. Scanningof patient related documentation and attaching scanned documents to patientshealthcare records d. Completeopening and closing procedures in accordance with the duty rota e. Asrequired support the prescribing clerk in the management of repeatprescriptions, ensuring they are processed accurately and efficiently f. Orderingand monitoring of stationery supplies Person Specification Qualifications Desirable GCSE grade A-C in English and Maths desirable. Experience Desirable Experience of Primary care not essential as full training will be provided. Person Specification Qualifications Desirable GCSE grade A-C in English and Maths desirable. Experience Desirable Experience of Primary care not essential as full training will be provided. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Ash Surgery Address Ash Surgery Chilton Place Ash Canterbury Kent CT3 2HD Employer's website