Overview
HGI Heathrow are looking for a positive, proactive, people focused person to join our bright hearted housekeeping team as a Housekeeping Supervisor.
Description
At HGI Heathrow we are passionate about crafting, delivering, and creating memorable experiences. We are a 4* star 364-bedroom property with 10 versatile meeting spaces. We are located within an easily commutable distance near Heathrow Airport with good transport connections within walking distance, including Hatton Cross Tube and Bus Station.
Duties include:
* Provide support to the Head Housekeeper with the smooth running of the department.
* Using our systems to prepare schedules, room lists, report repairs and respond to guest feedback.
* Ensuring the hotel maintains brand standards through high levels of cleanliness.
* Coaching and supporting the team with training & development in areas of compliance such as Health & Safety, Fire Safety and COSHH
* Deliver and engage the team in the hotels brand standards, sustainability activities and goals.
* Participate in hotel wide initiatives and communications to ensure the whole team is informed about what is happening in the business.
* Keep and maintain an effective administration system for all compliance records
Our ideal candidate:
* Enthusiastic, approachable, and friendly character
* Previous experience within a housekeeping or cleaning role preferred.
* Possess a keen eye for details, ensuring standards are consistently met.
* Strong working knowledge of Microsoft Office Suite
* Good level of spoken and written English
* Willingness to learn new skills.
Our Pay and Benefits:
* Go Hilton Discount for you and your friends & family at Hilton Brands around the world.
* Continuous learning and development opportunities
* Free use of hotel gym
* Life Assurance
* Contributory Pension Scheme
* Free staff Lunch
* Uniform
* Bike to work scheme
* Service Anniversaries
* Summer/Winter Social events
* Discount in Momont-D'cruz Holistic Body Zone
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